by Sheridan | Jan 9, 2025 | Blog
If your current phone system relies on legacy hardware and traditional phone lines, it’s likely becoming more expensive to maintain. Cloud-based phone systems offer flexibility, scalability, and a range of features that can streamline operations and improve... 
by Sheridan | Jan 9, 2025 | Blog
When you answer a business call, the experience sets the tone for the interaction. A crackling line, delays, or poor audio can give the impression of unprofessionalism or unreliability, even if your business delivers excellent products or services. On the other hand,... 
by Sheridan | Nov 27, 2024 | Blog
As businesses continue to evolve and embrace flexible working environments, reliable communication tools are more important than ever. Whether your team is spread across different locations, working from home, or frequently on the go, staying connected with colleagues... 
by Sheridan | Oct 31, 2024 | Blog
Customers expect swift, efficient, and personalised service whenever they reach out to a company. While Interactive Voice Response (IVR) systems have been around for decades, advancements in technology are taking them to new levels of sophistication and effectiveness.... 
by Sheridan | Sep 30, 2024 | Blog
Fully managed voice solutions are emerging as a transformative force in business communication. They not only streamline communication processes but also enhance collaboration, security, and efficiency. Read this blog post to learn about the trends and future outlook...